NATSIC-AS
Unpaid wages enquiry

How to use this letter
Set out the pay periods and records supporting your concern. Separate an estimate from a verified calculation. Do not insert an award, classification, rate or entitlement that you have not checked.

[Date]
To [payroll contact or employer]
From [name, position and employee reference]

Dear [name]

I request a review of a possible discrepancy in my wages for [pay period or dates].

My understanding of the work and pay is set out below.

Work and pay details
Employment dates and role: [details]
Pay periods in issue: [dates]
Hours or work performed: [details and source]
Applicable instrument and classification, if known: [identify or state unknown]
Rate or entitlement I believe applies and its basis: [details]
Amount paid according to my records: [amount and payslip reference]
Estimated or calculated difference: [amount and calculation]
Items requiring further information: [details]

Supporting records
I attach [payslips, roster, timesheet, bank entry or correspondence]. These are identified as [document IDs]. Please tell me if you need another relevant record to check the discrepancy.

Please review the calculation and provide an explanation, relevant payroll records and any correction required if a shortfall is confirmed. If you disagree with my calculation, please identify the rate, hours or other assumption you rely on.

I would appreciate a response by [reasonable requested date]. If more time is needed, please advise when I can expect the review to be completed.

Yours sincerely
[Name]
[Safe contact details]

Before sending
Check dates and arithmetic, redact unrelated personal information and preserve originals. Keep wage and superannuation calculations separate. This enquiry does not lodge a claim or suspend a time limit.

Source and use information
Original NATSIC-AS advocacy preparation template.
NATSIC-AS provides advocacy, not legal advice or legal services. Check applicable requirements and deadlines before use.